About HES

We love what we do, and it shows. As a Premier Partner of Sub-Zero Group Inc, our technicians are continuously attending training from the factory. This aids our company with the most relevant information when diagnosing the appliance. Our techs care about delivering a personalized customer service, with our reputation being one of our standout attributes, serving countless happy customers over the years.

Our Focus

High-End Service focuses on Wolf, Sub-Zero and Cove kitchen appliances and we understand that when you pay for quality, a breakdown can be disappointing and set back your meal and entertaining plans. If you’ve chosen these brands, you are serious about food, and we are serious about getting your high-performance appliances operational again.

Our Commitment

High-End Service’s commitment to excellence in service has earned us a reputation as the area’s leader for appliance repair in Florida and Georgia. We have always been family-owned and operated, stable and more trustworthy and approachable than a large, faceless corporation can be. We are timely communicators and want to help you.

High End Service

4.9

Based on 931 reviews

review us on

Henry H.

16:36 15 Sep 25

Carla M.

20:42 12 Sep 25

I received exceptional service on my microwave repair. Jarvis was professional, knowledgeable and polite. I strongly recommend their service.

Vince E.

17:03 12 Sep 25

good company with very knowledgeable and efficient employees. can not be wrong using this service.

gsepin

17:10 05 Sep 25

On time, totally professional from start to finish. Would recommended

Catherine C.

14:50 27 Aug 25

The initial call to Ferguson's for service was not great. However, once they put me in contact with High-End Service, everything went much smoother. High-End Service contacted me by email and text. Making the appointment was very simple. I didn't have to wait long for service. Jonathan Perez was on time, very professional and knowledgeable. He was able to diagnose the problem in seconds and correct the issue. He was able to answer all of my questions and concerns. He even taught me more about my SubZero Refrigerator. I said great price for the service call because i've owned the refrigerator for 4 years and this is the first time it's been serviced. I definitely recommend High-End Service and Jonathan Perez for your appliance needs.

Jack S.

14:03 25 Aug 25

Denis K.

16:45 22 Aug 25

Great service and fast!!! They fixed my coffee maker!!!

Peter D.

20:50 21 Aug 25

The tech, Jacob was fast to respond and had the necessary parts on his truck to fix my Sub-Zero refrigerator in record time. I take comfort in knowing that I always can call someone who is an expert for the many years I plan on owning this refrigerator. Highly recommend.

Monica

15:08 20 Aug 25

It was an amazing experience, the tech was very nice and knowledgable.

Ronald W.

19:11 19 Aug 25

They found parts which another company told me were unavailable for my old SubZero. William fixed the problems, answered my questions, and suggested some steps I could take to keep my freezer working for years to come. A very good experience.

Liz S.

15:30 19 Aug 25

High End Service company is the best and we love Red. He is so reliable and fixes anything we have confronted him with.

Anastasia B.

14:19 11 Aug 25

Nick and Tate were very professional and exceptional technicians. They and Alicia went above and beyond to track down a condenser in a warehouse to replace the one that failed in our 6 year old refrigerator/freezer. Subzero had advised us and high end appliance that the replacement condenser was out of stock, was on back order and wouldn’t arrive until November 7, 2025.

Lucia A.

19:42 10 Jul 25

Technician was very professional and clean and knowledgeable! Jacob is highly skilled and knows what he is doing and does not unnecessarily charge you for items you do not need! Would highly recommend him and High End service! Thanks!

Lorrie R.

17:23 09 Jul 25

From our experience today we will definitely use High End Service for all our future Wolf Sub Zero needs. The office person, Denise, was so nice and made setting up a service appointment easy. Tate, the service technician, arrived on time, was very polite, neat, and quickly diagnosed the problem with our Sub Zero refrigerator. Tate worked efficiently, and in one hour he diagnosed and repaired our refrigerator. We would highly recommend High-End Service

Jean D.

20:56 22 May 25

Why Choose High-End Service?

★ Factory Certified Technicians trained directly by Sub-Zero, Wolf & Cove

★ 50+ years of experience in luxury appliance service

★ Genuine factory parts for reliability and warranty compliance

★ White-glove care to protect your home during every visit

Frequently Asked Questions

Do you provide warranty service for Sub-Zero, Wolf, and Cove appliances?

Yes. As a Factory Certified Service provider, we handle both warranty and out-of-warranty repairs for Sub-Zero, Wolf, and Cove products. Every repair is performed by trained technicians using genuine factory parts, ensuring your appliance stays protected and performs at its best.

Do you service any other brands?

No. High-End Service is dedicated exclusively to Sub-Zero, Wolf, and Cove appliances. By specializing in these three brands, our technicians receive direct factory training and maintain unmatched expertise with these high-end products.

How often should I schedule maintenance for my Sub-Zero/Wolf Products?

We recommend scheduling annual maintenance for Sub-Zero refrigeration systems, Sub-Zero ice maker, Wolf steam oven, and Wolf coffee maker. Regular service includes cleaning condenser coils, checking seals, testing components, and ensuring peak efficiency. Preventive maintenance helps extend the life of your investment and prevents costly breakdowns.

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Schedule Service

Ensure your home runs smoothly and schedule your maintenance today!