Meet the Team
Every technician at High-End Services is a brand expert, certified and specialized. Our technicians attend regular factory training on new models and have the best tools and resources available to them.
Alex Alonso
Vice President
Alicia McMillian
Parts Manager
amcmillian@highendservice.net
Andrea Dunn
Customer Service Representative
adunn@highendservice.net
Ann Ziegler
Dealer Relations Manager
aziegler@highendservice.net
Brandon Kosiancic
Marketing Specialist
bkosiancic@highendservice.net
Clint West
Parts Associate
cwest@highendservice.net
Corina Madero
CSR/Training Manager
cmadero@highendservice.net
Denise Letona
Customer Service Representative
dletona@highendservice.net
Denise Vargas
Premier Care Dispatch Manager
dvargas@highendservice.net
Eliel Delgado
Service Manager
edelgado@highendservice.net
Ivette Carrasco
Customer Service Representative
Icarrasco@highendservice.net
Jacob Roberts
Parts Associate
jroberts@highendservice.net
Jamie Rothchild
Installation Specialist
jrothschild@highendservice.net
Jayne Medina
Customer Service Representative
jmedina@highendservice.net
Jethro Sedra
IT Administrator
jsedra@highendservice.net
Maggie Campos
Customer Service Representative
mcampos@highendservice.net
Maria Carrero
Customer Service Representative
mcarrero@highendservice.net
Mary Beth Fish
Asst. Premier Care Team
mfish@highendservice.net
Patricia Soliz
Customer Service Representative
psoliz@highendservice.net
Rachel Yow
Billing Specialist
ryow@highendservice.net
Ramona Fernandez
Escalations Manager
rfernandez@highendservice.net
Rob McConnell
Master Tech / FL Service Manager
rmcconnell@highendservice.net
Robert Boyer
Assistant Parts Manager
rboyer@highendservice.net
Shelly Greenwood
Senior Customer Care Manager
Suyin Bequer
Billing specialist
sbequer@highendservice.net
Tami Thompson
Billing Manager
tthompson@highendservice.net
Teresa Hembree
Asst. Premier Care Team
thembree@highendservice.net
Ensure your home runs smoothly and schedule your maintenance today!