About HES

Best-in-Class 2024

We love what we do, and it shows. As a Premier Partner of Sub-Zero Group Inc, our technicians are continuously attending training from the factory. This aids our company with the most relevant information when diagnosing the appliance. Our techs care about delivering a personalized customer service, with our reputation being one of our standout attributes, serving countless happy customers over the years.

Our Focus

High-End Service focuses on Wolf, Sub-Zero and Cove kitchen appliances and we understand that when you pay for quality, a breakdown can be disappointing and set back your meal and entertaining plans. If you’ve chosen these brands, you are serious about food, and we are serious about getting your high-performance appliances operational again.

Our Commitment

High-End Service’s commitment to excellence in service has earned us a reputation as the area’s leader for appliance repair in Florida and Georgia. We have always been family-owned and operated, stable and more trustworthy and approachable than a large, faceless corporation can be. We are timely communicators and want to help you.

High End Service place picture
4.9
Based on 1041 reviews
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Mitchell profile picture
Mitchell
20:35 03 Apr 26
Mike Thibodeau was our technician. He was knowledgeable skilled thorough and most importantly repaired our dishwasher! So thankful we found him and High End Service.the dishwasher was under warranty and no charge. But we did chose to clean our Sub Zero with new filters which was more than we wanted to pay but it was done well and immediately.
D C. profile picture
D C.
14:03 03 Apr 26
Anthony was very professional and knowledgeable with my Wolf Cooktop. He provided good tips on maintaining my investment.
Leslie R. profile picture
Leslie R.
22:30 02 Apr 26
Anthony was friendly, courteous and knowledgeable! He knows what he's doing and a delight. The costumer service was excellent with great follow-up!
T C B. profile picture
T C B.
19:40 02 Apr 26
Always use High End Service for our Wolf, Subzero and Cove appliances. Professional technicians. Easy to schedule. Great communication.
Jack M. profile picture
Jack M.
17:11 01 Apr 26
Professional and efficient! Explained everything in detail and resolved the issues quickly.
Laura C. profile picture
Laura C.
16:14 01 Apr 26
We've used High-End Service several times for our SubZero appliances in our office. Its so easy to schedule. The office staff is kind and courteous. Our Tech has usually been Brad and he's fantastic. He's quiet, friendly, knowledgeable and very good at getting our ailing appliances working again. Thanks!
Lisa H. profile picture
Lisa H.
21:44 30 Mar 26
Excellent service from Mike Thibodeau from High End Service today. He was very knowledgeable and took time to educate me about my new Wolf appliances (double wall oven and cooktop). Mike also offered that I could text him with any questions that I didn't think about today. He said that his goal is not only to service appliances but to educate and take care of his customers. He didn't rush out in 10 minutes but took his time in explaining and educating me. Top notch service technician and very nice way with people. Couldn't ask for anything more. Thanks, Mike!
Brian Y. profile picture
Brian Y.
15:40 30 Mar 26
William was not only on time but patient and friendly. He was able to explain to me the issue and how he resolved it. He was great to work with!
Wes F. profile picture
Wes F.
15:24 25 Mar 26
William was excellent! He diagnosed and solved the issue with our Subzero fridge quickly and then took extra time to explain the operation of the ice maker and answer my questions. High end service indeed - thank you William!
V D. profile picture
V D.
16:13 24 Mar 26
We are being using High-End Services for years now and it is always a great experience. This time , Alejandro was assigned to us and he was very professional and skilled finding the solution . Thanks to the team’s
Brian B. profile picture
Brian B.
03:42 19 Mar 26
Excellent service
Alicia profile picture
Alicia
19:00 17 Mar 26
Excellent service. Mike was wonderful!
Jim P. profile picture
Jim P.
16:59 17 Mar 26
Fantastic service. Jose Marquez pre ordered a new ice maker unit to prevent the back and forth routine. That's white glove.
Thank you
Richard W. profile picture
Richard W.
16:42 16 Mar 26
Our service technician, Efrain, solved 3 Wolf stove issues (even. the clicking noise) in a heartbeat. His knowledge of the Wolf product is impressive and he was extremely courteous. I highly recommend HES.
Teresa M. profile picture
Teresa M.
19:10 13 Mar 26
Best-in-Class 2024
Sub-Zero, Wolf, and Cove Service

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