Everyone that I dealt with at High End Services was professional and understanding. But mostly, I need to remark about my technician, Tate Jernigan. Not only was he an expert with my appliance, but he was a well dressed, groomed and clean representative of HES. They’re lucky to have such a quality employee.
Excellent phone response. Efficient scheduling on phone. Returned call as promised. Excellent service from Technician Roland. On time arrival. Explanation of diagnostics and estimate of work to be performed. Hoping for follow up, to repair, to be as smooth. Thank You, G (High End Appliance)
I am so glad that I chose high end service for yearly maintenance! I feel so confident with their knowledge and expertise! Jose is our technician and he is always a pleasure to work with! I highly recommend this service!
Nick was the consummate professional! He was extremely knowledgeable and shared insights that we were not aware of but greatly appreciated! I can’t say enough about how grateful I am…
Tate is a returning technician and I feel fortunate that he was the one sent as he knows my appliances and is wonderful at diagnostics, cleaning, repair. I appreciate his input and keeping my appliances in good working order. Thank you, Tate!
A huge "thanks" to Adam McLaughlin, from High End Service, for outstanding professionalism. He troubleshot and fixed my subzero frig quickly and accurately. He confirmed his arrival, was actually ahead of schedule, and treated me fairly on the maintenance cost. All around, a great experience!
Outstanding service with Mike T! He adjusted our door panel and provided additional insight/education on our Sub-Zero frig/freezer. He ensured all filters were engaged and working properly. Thanks!!