Could not be any happier! Our 5 year old Sub Zero had an issue. Called High End, they sent Jacob right out and he quickly diagnosed the issue, had the part on his van, fixed issue. He was friendly, knowledgable, professional, and got the job done quickly. Customer service was great too. Thank you for "perfect" service!
Mike Thibodeau was our technician. He was knowledgeable skilled thorough and most importantly repaired our dishwasher! So thankful we found him and High End Service.the dishwasher was under warranty and no charge. But we did chose to clean our Sub Zero with new filters which was more than we wanted to pay but it was done well and immediately.
We've used High-End Service several times for our SubZero appliances in our office. Its so easy to schedule. The office staff is kind and courteous. Our Tech has usually been Brad and he's fantastic. He's quiet, friendly, knowledgeable and very good at getting our ailing appliances working again. Thanks!
Excellent service from Mike Thibodeau from High End Service today. He was very knowledgeable and took time to educate me about my new Wolf appliances (double wall oven and cooktop). Mike also offered that I could text him with any questions that I didn't think about today. He said that his goal is not only to service appliances but to educate and take care of his customers. He didn't rush out in 10 minutes but took his time in explaining and educating me. Top notch service technician and very nice way with people. Couldn't ask for anything more. Thanks, Mike!
William was excellent! He diagnosed and solved the issue with our Subzero fridge quickly and then took extra time to explain the operation of the ice maker and answer my questions. High end service indeed - thank you William!
We are being using High-End Services for years now and it is always a great experience. This time , Alejandro was assigned to us and he was very professional and skilled finding the solution . Thanks to the team’s