Our service technician, Jacob Hartob, is by far the best we have ever had. We have a Wolf induction cooktop that was in need of repair. Jacob was knowledgeable, confident and efficient. He diagnosed the problem and ordered what we needed quickly. When he returned to complete the repair he went above and beyond by not only installing the part but cleaning the countertop for the cooktop to make it better than it was. We so appreciate him and will ask for Jacob any time we need service from High End Service. Thank you!!!
Bautista From High End Service has taken such good care of our household appliances for many years. It’s always a pleasure to see him - on time arrival, great communication, thoughtful and proactive care for us. Thank you, Bautista! Highly recommend HES.
High End Service is the best, especially for Sub Zero and Wolf repairs and service. Office staff is very friendly and their technicians are awesome. Thank you!
High End Service and Andrews LaGuardia were phenomenal at fixing a difficult issue for our SubZero refrigerator/freezer and leak. Andrews' knowledge and care led to a successful and time-efficient solution. Absolutely superb!
Jacob with High-End Service did an outstanding job repairing our Sub-Zero freezer. He was professional, knowledgeable, and extremely thorough. In addition to fixing the issue, he fully serviced the unit and replaced the filters while he was here, which I really appreciated.
His attention to detail and overall expertise were impressive. Everything is running perfectly now. The cost was high, but I understand that servicing Sub-Zero appliances requires specialized skill and parts. Given the quality of the work, I would absolutely use High-End Service again.
Service was great at multiple ways of contacting. Schedule was fast and technician was very nice and helpful. Fast response time from repair technician in text.
Perfect experience with HES. All Sub Zero fridge issues fixed and explained thoroughly. Efrain Torres is hands down the best technician I’ve ever dealt with for any appliance in any location in my life. Bravo
Donovan was professional, on time , communicated well and fixed our problem This was a warranty repair. From start to finish HES was very helpful and got someone out to help quickly to get us back up and running.
Andrews was absolutely the best service rep you could’ve sent to my home to help fix my issue. He is a fantastic representative for your company. Thanks again
I had this company repair my wine cooler and they did an outstanding job. The technician that worked at my property was very professional and responsive, and I would highly recommend them.