A huge "thanks" to Adam McLaughlin, from High End Service, for outstanding professionalism. He troubleshot and fixed my subzero frig quickly and accurately. He confirmed his arrival, was actually ahead of schedule, and treated me fairly on the maintenance cost. All around, a great experience!
Outstanding service with Mike T! He adjusted our door panel and provided additional insight/education on our Sub-Zero frig/freezer. He ensured all filters were engaged and working properly. Thanks!!
The rental property I manage had an issue with the sub-zero freezer on sight. Nick and Tate were on the job and they both did amazing! They were very professional and were articulately able to answer all the questions myself and the homeowner had. Extremely satisfied with them both and HES at large, we will certainly be using them again!
Excellent service. My technician Nick was professional, efficient and extremely helpful. He gave me some tips on how to better use my range. I wouldn't go anywhere else for service of my subzero appliances
HES has Jarvi of stone mountain to repair high refrigerator temperature problem. Last time if is due to a leak from the scolding point when compressor was replaced. This time Jarvi suspects that it is due to some blockage but nothing shows up after plug in some refrigerant. Jarvi is a very pleasant person to deal with.
Argeny Bautista did a great job fixing my refrigerator. He has been to our home several times fixing other things and he is always on time and very professional. Highly recommend no
Anthony with High End in the Atlanta area serviced my refrigerator today and he was wonderful! Not only was he very professional, fixed the issue promptly and explained everything to me, he is also just the nicest human being. Great experience all the way around.
These guys really make you want to be a customer of the high-end appliances you buy. They make the extra money we pay worth it. Wolf Sub-Zero will do well keeping them as their authorized repairers
Adam was prompt, courteous, and fixed our dishwasher within the hour yesterday. For two decades he has serviced our appliances, and we trust that he will do an excellent job every time. Thank you Adam!
HES was as good as it gets for Sub-Zero service. If you go to another service for Sub-Zero equipment, you are likely paying too much for less than best service. This is who the manufacturer uses to service their warranty.
Specifically, Anson was our tech. He was professional and personable the whole way. I wish everyone did their work as well as he did. The world would be better for it.